Thank you for shopping with Abloom Decor! I strive to provide you with the best products and services. In the event that you are not completely satisfied with your purchase, I offer a return policy to ensure your satisfaction. Please read the following return policy guidelines:
1. Returns Eligibility:
- Returns are accepted within 30 days from the date of delivery.
- The item must be in the same condition as when you received it.
2. Return Shipping Cost:
- The customer is responsible for the return shipping cost (unless the return is for a damaged or defective item).
3. Non-Returnable Items:
- Items that have been used, damaged, or altered by the customer.
4. Damaged or Defective Items:
- If an item arrives damaged or defective, please contact me within 48 hours of receiving the item.
- I will request a photo of the item and then provide instructions for returning the item and offer a replacement or a refund.
5. Return Process:
- To initiate a return, please contact me within the 30-day return period.
- I will guide you through the return process, provide the necessary instructions, and address any concerns or questions you may have.
- Returns received without prior communication may not be processed.
6. Refunds:
- Refunds will be issued using the original payment method used for the purchase.
- Please note that it may take a few business days for the refund to be reflected in your account, depending on your payment provider.
7. Exchanges:
- I currently do not offer direct exchanges. If you wish to exchange an item, please initiate a return as outlined above and place a new order for the desired item.
If you have any further questions or require assistance, please contact me at help@abloomdecor.com. I am here to help you and ensure your satisfaction.
